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Rohan Light

Rohan Light

I help the good build the worthwhile. Doing #progressive, thinking #resilience, learning #DataOps, reading #history, governing #data, loving #physics

My Pispective on Being Frightened at Work

My Pispective on Being Frightened at Work

(A pi-spective is where you write about something in 314 words) No one likes being frightened. Frightened is different from scared. Fright is a trembling dread, a sudden onset of terror. Fright affects us all. It's an existential threat. It can fall upon us at any time and

Managing Excerptations: Resource Dependence

Managing Excerptations: Resource Dependence

I started my blog to kick my non-writing habit. I've now got enough material to start blocking out a book (hooray!). So while I'm doing that, I thought I'd start a small series looking at some of the books that have influenced me. "

My Pispective on Telescopes

My Pispective on Telescopes

(A pi-spective is where you write about something in 314 words) At its simplest, a telescope is an instrument used to observe remote objects. Images of Galileo, tubes on tripods and stargazing come to mind when we think of telescopes. Motivational speaker Jim Rohn tells me that I'm

The Service Business & Its Funding

The Service Business & Its Funding

Secure the funding. This is the primary imperative of the internal service business unit. It is the outcome that will precede all others. Do whatever it takes to ensure we get budget funding for this and the coming year. This means paying attention to what budget allocators expect, and then

My Pispective on Reinventing the Wheel

My Pispective on Reinventing the Wheel

(A pi-spective is where you write about something in 314 words). Don't reinvent the wheel. If I had a wheel for how many times someone has said that to me... The thing is the wheel gets reinvented all the time. And we like it. But the wheel was

Service Businesses That Don't Serve

Service Businesses That Don't Serve

The defining trait of a customer is the capacity to choose to not consume. A ‘service’ business such as an internal analytics business unit or a public sector agency only has customers if the intended beneficiaries of the agency can choose to not consume the service in question. If they

My Pi-spective on Explanation

My Pi-spective on Explanation

(A pi-spective is where you write about something in 314 words. For those counting, this post has lots of hyphenated words. My word processor counted each compound word as one word. Just saying) Make a two by two matrix. Write 'known' and 'unknown' on each axis.